In short
Digital contact, such as chatting and video calling, has become an integral part of the lives of young people and their parents. While it lowers barriers and creates opportunities, it does not replace the importance of face-to-face contact. The Bandwidth project explores how youth care workers can safely and effectively use online tools to better support both their clients and their colleagues.
Need and relevance
Digitalisation in youth care is growing, but ensuring safe and effective online communication remains a challenge. Face-to-face contact is vital, yet blended care—a combination of digital and physical support—offers new opportunities. Enhancing digital skills and providing access to secure tools are crucial to making youth care future-proof.
From approach to impact
Through qualitative research and stakeholder engagement, Bandwidth develops a vision and positioning for blended care in youth services. The project focuses on: - Clarifying terminology related to digitalisation in youth and family policies. - Establishing a framework for blended care, including implementation strategies. - Developing secure digital tools via www.onlinehulp-apps.be. - Providing training to strengthen the digital competencies of youth care professionals. The goal is to safely and effectively integrate digital solutions tailored to the needs of children, young people, and families.
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